THE APP
Real-time data capture
STRATA sets in motion a time, date and location sensitive process that starts the second an issue or interaction is reported
Capture dynamic issues
Find the issue from the pre-loaded list
Capture detailed visitor demographics
Know more about your visitors – where they’re from, where they’re going to
THE BUSINESS LAYER
Immediate tasking of staff and third parties
All issues reported can be sent immediately by email with photo evidence to third party agencies (local goverment helpline, local Police Department, in-house cleansing teams) for action
Eliminate duplicate reporting of issues
STRATA shows you what’s already been reported by your staff in the immediate geographical area
Effective management of Service Level Agreements
STRATA reminds your staff to check and update issues, enabling you to have a clear understanding of performance against set targets
THE DASHBOARD
STAFF MANAGEMENT
GPS location mapping shows your staff and where they are
Staff productivity reportingacross multiple disciplines
Instant visual comparison of individual staff vs team performance